Atera Review

Remote Desktop Software

Product description

Atera is a MSP software that helps you manage and monitor your IT infrastructure from a single, unified platform. With Atera, you can see all of your client's devices and systems in one place, making it easy to keep track of everything that's going on. Atera also provides powerful tools for remote support, monitoring, and reporting so you can always be sure that your clients' systems are up and running smoothly.

Mobile - iOS
Mobile - Android
Desktop - Mac
Desktop - Windows
Live Online
24/7 Live Support
Business Hours
Frequently asked questions

Atera is currently rated on Software Advice, TrustRadius.

Atera works on SaaS/Web/Cloud, Mobile - iOS, Mobile - Android, Desktop - Mac, Desktop - Windows.

Atera offers training via Documentation, Live Online, Videos, Webinars.

Atera offers support 24/7 Live Support, Online.

HaloPSA is the top alternative to Atera.

Atera has many features amongst which are Backup Management, Time & Expense Tracking, On-Demand Mapping, Knowledge Management, For MSPs, Diagnostic Tools, Virtual Machine Monitoring, Knowledge Base, Software Inventory, Email Integration, Uptime Monitoring, File Transfer, Release Management, Cross-Platform Access, Patch Testing, Database Servers, Network Monitoring, Billing & Invoicing, Performance Control, Multi-Channel Communication, Inventory Management, Surveys & Feedback, Remote Wake, Help Desk, History Tracking, Client Portal, Root-Cause Diagnosis, Device Auto Discovery, Automatic Scans, Baseline Manager, Alerts/Notifications, Risk Analysis, Compliance Management, Project Management, Policy-based Automation, CPU Monitoring, Session Transfer, Automatic Patch Deployment, Dashboard, Problem Management, Record Remote Sessions, Automated Routing, Known Issue Management, CRM, Alerts / Notifications, Device Monitoring, Reporting/Analytics, Reporting / Analytics, Custom Patches, Credential Management, Bandwidth Monitoring, Real-time Alerts, Deployment Management, Bandwidth Troubleshooting, Session Recording, Customizable Branding, Service Level Agreement (SLA) Management, User Management, Patch Management, Network Wide Management, Issue Management, Ticket Management, User Activity Monitoring, Remote Access, Real Time Analytics, Resource Management, Contract/License Management, Remote Systems Monitoring, Service Reporting, Remote Access/Control, Mobile Access, Patch Prioritization, Remote Print, Email Monitoring, Screen Sharing, Trace Individual Transactions, Remediation Management, Interaction Tracking, Real-time Chat, Document Management, Remote Monitoring, Asset Tracking, Scheduling, Remote Control, Event Logs, Change Management, Multi Monitor Support, Data Backup / Recovery, Server Performance, IT Service Management, Vulnerability Scanning, IT Asset Management, Contract Management, License Management, Capacity Monitoring, Self Service Portal, Renewal Management, Incident Management, Hardware Inventory, Usage Tracking / Analytics, Chat, Automatic Approval, Mobile Device Access, Server Monitoring, SLA Management, Proposal Generation, Document Storage, Live Chat, Hierarchical Mapping, Alerts / Escalation, Onboarding, Antivirus Management, SLA Monitoring, Service Configuration Management, Multiple Brands / Products.

Reviews - Summarized by the Gitnux Editorial Team
Postive Opinions
Negative Opinions
I've been using Atera for a few months now and I absolutely love it! The software is very user-friendly and the support team is always quick to respond to any questions I have. Overall, Atera has made my job as an IT manager much easier and I would highly recommend it to anyone looking for a great MSP software solution.
Atera is missing a lot of features that other MSP software has. It's hard to find what you're looking for, and when you do find it, it's not always accurate. The interface is also very confusing and difficult to use. Overall, I would not recommend Atera to anyone.
If you manage a small business, then you know how important it is to have a good IT infrastructure in place. Atera is an MSP software that can help you do just that. With Atera, you can monitor all of your devices and systems from one central location. This makes it easy to identify and fix problems as they arise. Additionally, Atera provides remote support so you can get help from anywhere in the world. This is especially useful if you have employees who work remotely or are often out of the office. Overall, Atera is a great tool for small businesses who want to stay on top of their IT needs without breaking the bank.
The Atera MSP software is complete garbage. The customer support is non-existent and the software is always buggy. Save yourself the headache and go with a different MSP software.
If you manage IT for a small or medium sized business, Atera is the MSP software you need. It's an all-in-one platform that gives you complete visibility and control over your entire network from one central location. You can monitor and troubleshoot issues in real time, automate tasks to improve efficiency, and generate detailed reports to help with decision making. Atera is also very affordable compared to other MSP software options on the market, so it's a great value for enterprises.
I've been using Atera for a few months now and I'm really impressed! The software is very user-friendly and has a ton of great features. The support team is also super responsive and helpful. Overall, Atera is an excellent MSP software solution that I would highly recommend to anyone looking for a comprehensive yet affordable option.
Atera's customer support is amazing! They are always available to help with any issues I have and they are quick to respond. They have also been very helpful in providing training and resources when needed. Overall, Atera's customer support is top-notch and I would highly recommend them to others!
Remote Desktop Software
Gitnux Score
Great product
Gitnux Score
Great product
Backup Management
Time & Expense Tracking
On-Demand Mapping
Knowledge Management
For MSPs
Diagnostic Tools
Virtual Machine Monitoring
Knowledge Base
Software Inventory
Email Integration
Uptime Monitoring
File Transfer
Release Management
Cross-Platform Access
Patch Testing
Database Servers
Network Monitoring
Billing & Invoicing
Performance Control
Multi-Channel Communication
Inventory Management
Surveys & Feedback
Remote Wake
Help Desk
History Tracking
Client Portal
Root-Cause Diagnosis
Device Auto Discovery
Automatic Scans
Baseline Manager
Risk Analysis
Compliance Management
Project Management
Policy-based Automation
CPU Monitoring
Session Transfer
Automatic Patch Deployment
Problem Management
Record Remote Sessions
Automated Routing
Known Issue Management
Alerts / Notifications
Device Monitoring
Reporting / Analytics
Custom Patches
Credential Management
Bandwidth Monitoring
Real-time Alerts
Deployment Management
Bandwidth Troubleshooting
Session Recording
Customizable Branding
Service Level Agreement (SLA) Management
User Management
Patch Management
Network Wide Management
Issue Management
Ticket Management
User Activity Monitoring
Remote Access
Real Time Analytics
Resource Management
Contract/License Management
Remote Systems Monitoring
Service Reporting
Remote Access/Control
Mobile Access
Patch Prioritization
Remote Print
Email Monitoring
Screen Sharing
Trace Individual Transactions
Remediation Management
Interaction Tracking
Real-time Chat
Document Management
Remote Monitoring
Asset Tracking
Remote Control
Event Logs
Change Management
Multi Monitor Support
Data Backup / Recovery
Server Performance
IT Service Management
Vulnerability Scanning
IT Asset Management
Contract Management
License Management
Capacity Monitoring
Self Service Portal
Renewal Management
Incident Management
Hardware Inventory
Usage Tracking / Analytics
Automatic Approval
Mobile Device Access
Server Monitoring
SLA Management
Proposal Generation
Document Storage
Live Chat
Hierarchical Mapping
Alerts / Escalation
Antivirus Management
SLA Monitoring
Service Configuration Management
Multiple Brands / Products